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Practice Analytics

Run the practice by the numbers.

Revenue, margin, patient lifecycle, retention and forecasts, live from the system that actually runs your practice. No exports, no stitching three tools together in a spreadsheet.

What you get

Everything in Practice Analytics

  • Revenue and margin

    Collected revenue, medication cost and net margin by day, month, program and medication.

  • Patient lifecycle

    New, active, at-risk and churned patients, with when and why they leave.

  • Retention and cohorts

    See how long patients stay on each program and where the drop-offs happen.

  • Forecasting

    Projected growth and churn from your actual subscriptions and refill schedule.

  • Patient map

    Where your patients live, state by state, so you can target the next market with data.

  • Medication performance

    Top-performing medications, growth by product and a price comparison across pharmacies.

Lifecycle

See when patients churn, and stop it.

The patient leakage funnel and churn timing show exactly where patients fall out, from intake to first fill to month three. Then fix it with check-ins, outreach or pricing.

  • Leakage funnel from intake to refill
  • Churn timing by program
  • Missed reorder lists for outreach

How it works

Questions Refill answers in a click

  1. 01

    What did we collect?

    Collected revenue, refunds and disputes, reconciled to orders.

  2. 02

    What did it cost?

    Medication cost and margin per order and per program.

  3. 03

    Who's slipping?

    Missed reorders and at-risk patients, before they churn.

  4. 04

    What's next month?

    Forecasted recurring revenue and growth from live subscriptions.

Geography

Your next market is already on the map.

The patient map shows demand by state, so you know where to launch, where to add providers and where to spend.

  • Patients and revenue by state
  • Growth by region over time
  • Pairs with the 50-state provider network

FAQ

Practice Analytics, answered.

Can't find what you need?

Where does the analytics data come from?

From Refill itself: intake, orders, pharmacy costs, payments and subscriptions all live in one system, so the dashboards need no imports or integrations.

Can I see margin, not just revenue?

Yes. Every order records the medication cost and the patient charge, so the dashboards show net margin by medication, program and period.

Can my team export data?

Yes. Any table can be exported for your accountant or your own analysis.

Get started

Stop managing vendors. Start scaling care.

See your practice running on Refill: EHR, pharmacy, refills, payments and your brand in one platform.